Privacy Policy
Privacy Policy
CatART Home
Last updated: 25 October 2026
1. Introduction
CatART Home respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit https://catarthome.com, contact us or submit an accommodation booking request.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable legislation.
2. Data controller
The controller responsible for processing your personal data is:
Name: Judit Tóth
Trading name: CatART Home
Business status: Self-employed professional (autónomo), Spain
NIF/NIE: Y8203566-D
Registered business address: Calle Finlandia 5, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain
Email: info@catarthome.com
Website: https://catarthome.com
For privacy-related enquiries or requests concerning your personal data, please contact us at the email address above.
3. Personal data we collect
Depending on how you interact with our website, we may process:
Contact and enquiry information
Name
Email address
Telephone number
Information included in your message
Booking information
Requested check-in and check-out dates
Number of guests
Accommodation preferences and requested services
Information necessary to prepare an offer and manage a booking
Information relating to confirmed stays
Personal information necessary to manage the accommodation agreement
Guest identification information where required under applicable Spanish accommodation-registration legislation
Information necessary for invoicing and compliance with applicable legal obligations
Technical and website usage information
IP address and browser or device information
Website interactions and usage information
Cookie preferences and consent records
Information collected through analytics and advertising technologies where valid consent has been given
We ask you not to submit unnecessary sensitive personal information through our contact or booking request forms.
4. Purposes and legal bases of processing
We process personal data for the following purposes:
Responding to enquiries
We use the information you provide to answer questions, prepare accommodation quotations and respond to requests.
Legal basis: Taking steps at your request before entering into a contract (Article 6(1)(b) GDPR), where applicable.
Managing reservations and accommodation services
We process the information necessary to organise confirmed stays, communicate with guests, provide accommodation-related services and fulfil contractual obligations.
Legal basis: Performance of a contract (Article 6(1)(b) GDPR).
Meeting legal obligations
Where required, we process and retain information for tax, accounting, invoicing and guest-registration obligations.
Legal basis: Compliance with a legal obligation (Article 6(1)(c) GDPR).
Website security and administration
We may process limited technical information to maintain website functionality, detect misuse and protect the website and its services.
Legal basis: Our legitimate interests in maintaining a secure and functional website (Article 6(1)(f) GDPR), where applicable.
Analytics and advertising
Subject to your consent, we use Google Analytics to understand website usage and Meta Pixel to measure advertising performance and related interactions.
Legal basis: Consent (Article 6(1)(a) GDPR), where processing relies on consent.
You may withdraw your consent at any time through the website’s cookie settings.
5. How long we retain personal data
We retain personal information only for as long as necessary for the relevant purpose.
Enquiries that do not result in a booking: We retain the information for up to six months after the last relevant communication, unless a lawful reason requires longer retention.
Confirmed bookings and accommodation records: We retain information for the periods necessary to fulfil contractual, accounting, tax and other applicable legal obligations.
Mandatory guest-registration information: We retain or submit this information in accordance with applicable Spanish legislation.
Cookie consent records: We retain these according to the applicable consent-management configuration and legal requirements.
Analytics and advertising information: Retention periods depend on the relevant service, the selected settings and your consent preferences.
Once the applicable retention period expires, personal data is deleted, anonymised or otherwise handled in accordance with legal requirements.
6. Who may access your personal data
Booking enquiries are handled by Judit Tóth.
We do not sell your personal information.
However, personal data may be processed by service providers necessary for operating the website and delivering its services, including:
Hostinger, providing website hosting and email infrastructure
WordPress and associated website software, supporting website administration and form processing
Google, providing analytics services where consent has been given
Meta Platforms, providing advertising measurement services where consent has been given
CookieYes, supporting cookie consent management
Service providers may act as processors or independent controllers depending on the service and the applicable contractual terms.
We may also disclose information to competent public authorities when legally required.
Access by service providers is limited to what is necessary for their respective functions.
7. International data transfers
Some technology providers may process personal data outside the European Economic Area.
Where such processing involves an international transfer, we rely on the applicable legal transfer mechanisms, such as an adequacy decision or appropriate safeguards, including standard contractual clauses where required.
Information about the relevant safeguards may be requested using the contact details above.
8. Cookies and tracking technologies
Our website uses cookies and similar technologies for essential functionality and, with your consent, analytics and advertising.
We use CookieYes to manage cookie preferences.
You can accept, reject or customise optional cookies through the cookie banner and change your preferences later through the Cookie Settings function.
For further details, please see our Cookie Policy.
9. Your data protection rights
Subject to the conditions established by the GDPR, you may request:
Access to your personal data
Rectification of inaccurate or incomplete information
Erasure of personal data
Restriction of processing
Data portability
Objection to processing based on legitimate interests
Withdrawal of consent at any time, without affecting the lawfulness of earlier processing
To exercise your rights, contact:
We may request information necessary to verify your identity before responding.
10. Right to lodge a complaint
If you believe that your personal data has been processed unlawfully, you may lodge a complaint with the Spanish Data Protection Agency:
Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es
You may also contact us directly so that we can address your concerns.
11. Security
We implement appropriate technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, alteration or disclosure.
Nevertheless, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Automated decision-making
CatART Home does not use automated decision-making that produces legal or similarly significant effects concerning accommodation enquiries or bookings.
Advertising services may use profiling or automated processes according to their own configurations and privacy practices, where permitted and subject to applicable consent requirements.
13. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, processing activities or legal requirements.
The updated version will be published on this page with its revision date.
14. Contact
For any privacy-related question or request:
Judit Tóth – CatART Home
Calle Finlandia 5, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain
Email: info@catarthome.com